Frequently asked questions
Find quick answers to your most common questions about shipping, orders, returns, and more.
Orders & Shipping
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Once your order is placed, we will get right to work. Please contact us as soon as possible at info@decroix.nl, and we will make sure we find a nice solution.
No, at the moment we ship only within europe.
Returns & Exchanges
You have 14 days from receipt of your order to register a return. The item must be returned unworn, unwashed and with original tags.
To return, please email info@decroix.nl with your order number. We will guide you through the return process.
Sure! Please mention this directly on your return email request, and we'll check availability together.
About Decroix Vêtements
Decroix Vêtements was born from the vision of making luxury accessible. We combine elegant designs with high quality, without concessions in style or comfort.
Our collections are designed in Amsterdam and manufactured in carefully selected ateliers in Europe and Turkey, where craftsmanship and sustainability are key.
Sign up for our newsletter or follow us on Instagram @decroix.nl for exclusive previews and launches.
Product & Quality
To maintain quality, we recommend washing all garments inside out at up to 30°C, do not tumble dry and iron on low heat. Avoid fabric softener to protect the fabric.
Our sizes fall normally. In doubt? Please contact us, we are happy to help you personally.
Yes. At Decroix Vêtements, we consciously choose high-quality materials and produce in small runs in carefully selected ateliers. This is how we guarantee not only quality, but also durability.